Yes, you can cancel your membership anytime; however, please note that an active monthly membership is required to maintain access to our discounted shipping rates and low-cost parcel forwarding services!

You can ship most products available online! However, we do not ship prohibited items such as weapons, artillery, liquor, nicotine/tobacco, medication/drugs, human remains, perishable food, or living plants/animals.

We accept a variety of payment methods, including Debit/Credit Cards, Apple Pay, Link, Amazon Pay, and Cash App Pay for convenient and secure transactions.

No, our parcel forwarding services are exclusively for stores based in the United States; we do not currently support shipments from international retailers outside the U.S.                  

Currently, our parcel forwarding services do not support shipments to Cuba, Iran, or North Korea.

No, Caribbean Package’s shipping rates do not include customs fees, tariffs, or import taxes. Customers are responsible for any applicable taxes and duties, which vary by country.

Refunds are processed within 48 hours, ensuring a quick and efficient resolution for your transaction.

Your tracking number will be provided as soon as your package is shipped and scanned by the shipping carrier, allowing you to monitor your parcel delivery easily.

Caribbean Package offers international shoppers a U.S. shipping address to place orders from any U.S.-based store. Retailers deliver your orders to our parcel forwarding address, and we handle the international shipping to get them to you, helping you save on shipping costs and making global shopping easy and affordable.

The primary goal of Caribbean Package is to make e-commerce accessible to customers worldwide. We aim to provide affordable shipping options, tailored to your choice of shipping method, and delivery timeframe, ensuring seamless global parcel forwarding.

No, we do not ship dangerous goods or any items classified as hazardous for international shipping.

Caribbean Package does not ship prohibited or restricted items, including but not limited to: Medical and Pharmaceutical Products: FDA-unapproved medical devices, prescription medications (including veterinary and dental), prescription medical devices, human growth hormones, steroids, synthetic versions, and stem cell treatments. Unlabeled or Improperly Labeled Items: Food, cosmetics, non-prescription medications, dietary supplements without FDA-approved or English labeling. Hazardous Materials: Poisonous substances, infectious products, toxic substances (e.g., inhalation hazards), fireworks, explosives, gunpowder, matches, flares, and radioactive elements. Fuels and Combustibles: Lighters with fuel, diesel, gasoline, or other fuels. Weapons and Related Items: Guns, firearms, replicas, ammunition, tasers, stun guns, pepper spray, tear gas, bayonets, law enforcement striking weapons (e.g., billy clubs, batons), and gas mask filters. Protective Equipment: Helmets, body armor, personal protection articles with ballistic or Kevlar ratings, government uniforms, badges, and IDs. Electronic and Optical Devices: Infrared, thermal imaging, night vision devices, laser pointers, rifle scopes, and firearm aiming devices. Biological and Chemical Materials: Lab reagents, medical specimens, cultures, biologics, oxidizing agents, damaged batteries, and unidentifiable substances. Illegal or Contraband Items: Contraband substances, gambling devices, lottery tickets, and rough diamonds. Animal Products: Coral, human remains, leather/skin of reptiles or amphibians, beluga/sturgeon caviar, and any animal products requiring CITES permits or controlled under the Marine Mammal Protection Act/Endangered Species Act. Agricultural Products: Live/dead plants, certain seeds, untreated soil, unfinished wood, and related items. Miscellaneous Restricted Items: Tobacco products, lock picking devices, and any other items classified as prohibited by international shipping regulations. This comprehensive list ensures compliance with international shipping laws and guarantees the safety and legality of all shipments.